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BT annoyance
Balgove
tobyaw
We need a BT phone line to run our ADSL internet over, but as Kate and I use our mobiles for most of our phone calls, I want to pay as little as possible for the fixed line. The cheapest BT package is £11.54/month line rental, on top of which I pay £4 for anonymous caller rejection (which weeds out all of the rascally commercial calls that ignore my Telephone Preference Service registration). We still keep a phone on the line because we receive occasional phone calls from family members who prefer not to call mobiles, but we don’t make any outgoing calls through BT.

Unfortunately not making any calls came back to bite us, as I looked at my latest bill and noticed that I’d been billed £10.77 for caller display and an answer-phone service, which I’d thought would have been free. But, reading the small print, one needs to make two chargeable calls per month to get various “free” services. Maybe I knew about that before; I don’t recall, but I find it unnaturally annoying. I’ve cancelled those services now, and am dreaming of a bright future where I could have internet without having to pay separately for a phone line too.

In the mean time, Kate and I would be much happier if you called us on our mobiles rather than the house phone.
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I would, but I don't have either of your mobile numbers...


Debs

Mine is 07775 795055

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